d11111 Terms & Conditions

1 General Terms and Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and d11111 ("the Company", "we", "us", "our") governing your access to and use of the d11111 platform, including all casino games, sports betting markets, promotions, and associated services available at d11111.bet.

By registering an account, making a deposit, or placing a bet on d11111, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy and any additional rules applicable to specific games or promotions. If you do not agree to these Terms, you must not use the d11111 platform.

d11111 is an internationally licensed online gambling platform. We are committed to operating a safe, transparent, and fair gambling environment for all eligible players. These Terms are written in English and the English version shall prevail in all cases of dispute or ambiguity.

The Company reserves the right to update or amend these Terms at any time. Where changes are material, we will notify registered players by email or through an on-platform notification. Continued use of d11111 following such notification constitutes acceptance of the revised Terms.

2 Eligibility and Age Restriction

To register and maintain an account on d11111, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 18 years of age. d11111 operates a strict 18+ policy. Gambling by persons under the age of 18 is strictly prohibited.
• You must be accessing d11111 from a jurisdiction where online gambling is not explicitly prohibited under local law applicable to individual players.
• You must be acting on your own behalf as an individual and not as an agent for, or on behalf of, any other person.
• You must not be a current or former employee, contractor, officer, or director of d11111 or any of its affiliated companies, nor an immediate family member of any such person.
• You must not be registered as a self-excluded player on d11111 or have an active exclusion request pending.
• You must have the full legal capacity to enter into a binding agreement under the laws applicable to you.

d11111 actively uses age and identity verification technology as part of its Know Your Customer (KYC) process. Providing false information during registration, including a false date of birth, is a serious breach of these Terms and will result in permanent account closure and forfeiture of any balance.

3 Account Registration and Security

3.1 Registration

To access the full range of d11111 services, you must register a player account by providing accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and mobile number. You agree to update this information promptly if it changes.

3.2 One Account Per Player

Each individual player is permitted to hold only one registered account on d11111. The operation of multiple accounts — whether under the same name or different names — is strictly prohibited. d11111 employs automated systems to detect duplicate registrations. Where duplicate accounts are identified, the Company reserves the right to close all associated accounts and retain any balances pending investigation into potential fraud or abuse.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your d11111 username and password. You must not share your login credentials with any third party. d11111 will not be liable for any loss resulting from unauthorised access to your account where you have failed to keep your credentials secure.

If you suspect that your account has been accessed by an unauthorised party, you must contact d11111 customer support immediately via live chat. We recommend enabling two-factor authentication (2FA), which is available in your account security settings.

3.4 Know Your Customer (KYC) Verification

d11111 is required to verify the identity of all players before processing withdrawals. KYC verification requires submission of a valid government-issued photo ID (National ID card or passport) and proof of payment method ownership. KYC documents are reviewed by our compliance team within 24 hours in most cases. Verified accounts enjoy higher deposit and withdrawal limits.

4 Deposits and Withdrawals

4.1 Supported Payment Methods

d11111 accepts deposits and processes withdrawals via the following payment methods for players in Bangladesh: bKash, Nagad, Rocket, and Upay. All transactions are denominated in Bangladeshi Taka (৳). d11111 does not charge fees for deposits or withdrawals, though your payment provider may apply their own transaction charges.

4.2 Deposit Limits

Minimum and maximum deposit amounts are displayed in the Cashier section of your account. These limits may vary depending on your account verification status, account history, and the payment method selected. d11111 reserves the right to adjust deposit limits for individual accounts at its discretion.

4.3 Withdrawal Processing

Withdrawal requests from verified accounts are processed as quickly as possible. Standard processing times for bKash and Nagad withdrawals are typically within a few hours of the request being submitted during normal operating hours. Processing times may be longer during peak periods or where additional verification is required.

d11111 reserves the right to request additional verification documents before processing any withdrawal request. Where a player's account has not been fully KYC-verified, withdrawals will be held until the verification process is complete.

4.4 Anti-Money Laundering

d11111 complies with international anti-money laundering (AML) standards. Players must only deposit funds from payment accounts registered in their own name. d11111 reserves the right to request the source of funds documentation for large transactions. Any deposits or withdrawals suspected of being linked to criminal activity will be reported to the relevant authorities, and the associated account will be immediately suspended.

5 Bonus and Promotional Terms

5.1 General Bonus Conditions

d11111 offers a range of promotional bonuses, free bets, and loyalty rewards to eligible players. All bonuses are subject to the specific terms displayed at the point of opt-in, in addition to these general conditions. Players must opt in to a bonus before making a qualifying deposit; d11111 does not apply bonuses retroactively.

5.2 Wagering Requirements

All bonus funds and free bet credits awarded by d11111 are subject to wagering requirements. The applicable wagering multiplier, eligible games, and time limits are displayed in the promotion-specific terms. Bonus funds must be wagered the required number of times before they or any associated winnings can be withdrawn. d11111 does not change wagering requirements after a player has accepted a bonus.

5.3 Bonus Abuse

d11111 operates a zero-tolerance policy toward bonus abuse. The following activities are considered bonus abuse and will result in bonus cancellation and, where there is evidence of systematic abuse, permanent account closure:

• Registering multiple accounts to claim the same promotion more than once.
• Using betting strategies specifically designed to exploit bonus terms or meet wagering requirements with minimal real-money risk (e.g., low-variance betting, stake splitting across opposing outcomes).
• Coordinating with other players to abuse referral or refer-a-friend bonuses.
• Providing false information during registration to qualify for a new-player bonus.

5.4 Bonus Expiry

All bonuses issued by d11111 have an expiry date, which is stated in the promotion-specific terms. Bonus funds and any associated winnings that have not been withdrawn or are not in active play at the point of expiry will be removed from the player's account automatically.

6 Gameplay Rules and Fair Use

6.1 Casino Games

All casino games available on d11111 — including slots, live dealer tables, crash games, and table games — use certified Random Number Generator (RNG) technology. Game outcomes are entirely random and independent of previous results. Return-to-player (RTP) rates are published for all slot games and are calculated over millions of game rounds; individual session results may vary significantly from the published RTP.

6.2 Sports Betting

Sports betting markets on d11111 are offered on pre-match and in-play basis. Odds are subject to change at any time before an event begins. In-play odds may be suspended or withdrawn at d11111's discretion during live events. Settlement of all sports bets is based on the official result declared by the relevant governing body. d11111 reserves the right to void bets placed on events where there is evidence of match-fixing or irregular betting patterns.

6.3 Prohibited Activity

The following activities are strictly prohibited on d11111 and will result in immediate account suspension and forfeiture of any balance pending investigation:

• Using automated betting software, bots, scripts, or artificial intelligence tools to place bets.
• Exploiting software bugs, glitches, or technical errors to gain an unfair advantage.
• Collusion with other players or third parties to manipulate game or betting outcomes.
• Placing bets using information obtained illegally or from inside sources (insider betting).
• Any form of cheating, fraud, or deceptive conduct on the platform.

7 Account Suspension and Closure

7.1 Closure by the Player

Players may close their d11111 account at any time by contacting customer support via live chat. Before closing your account, please ensure that you have withdrawn any remaining balance. d11111 will process a final withdrawal to your registered payment method upon account closure request. Account closure does not affect any obligations already incurred by the player prior to the closure date.

7.2 Suspension or Closure by d11111

d11111 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or incomplete registration information.
• Failure to complete KYC verification within a reasonable period when requested.
• Suspected fraud, money laundering, or criminal activity.
• Operation of multiple accounts in breach of the one-account rule.
• Underage gambling or suspicion of underage gambling.
• Active self-exclusion status identified during registration or post-registration review.

Where an account is closed due to a breach of these Terms, d11111 may withhold any remaining balance pending investigation. In cases where a player's funds have been legitimately earned and the account closure is not related to fraud or terms violations, the Company will return the balance to the player's registered payment method within a reasonable timeframe.

8 Responsible Gaming

d11111 is committed to promoting responsible gambling and providing a safe environment for all players. We recognise that gambling can become problematic for some individuals and we take our duty of care seriously.

The following responsible gaming tools are available to all registered players free of charge via account settings:

• Deposit Limits: Set a cap on the amount you can deposit per day, week, or month.
• Loss Limits: Set a maximum amount you are permitted to lose in a given period.
• Session Time Reminders: Receive alerts after playing for a set period of time.
• Cool-Off Periods: Take a temporary break from your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Request a longer account suspension of 3, 6, or 12 months.

d11111 is strictly an 18+ platform. We reserve the right to request proof of age at any time and to suspend access to any player we reasonably believe to be under 18 years of age.

9 Intellectual Property

All content on the d11111 platform — including but not limited to the website design, logos, text, graphics, game interfaces, software, databases, and source code — is the proprietary property of d11111 or its licensors and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the d11111 platform for personal, non-commercial purposes only. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any d11111 content without prior written consent.
• Modify, adapt, translate, reverse-engineer, or create derivative works from any d11111 software or content.
• Use any d11111 trademarks, logos, or brand identifiers for any commercial purpose.
• Scrape, crawl, or harvest data from the d11111 platform using automated tools.

Any unauthorised use of d11111's intellectual property is a breach of these Terms and may also constitute a violation of applicable law. d11111 reserves the right to take legal action to protect its intellectual property rights.

10 Limitation of Liability

To the fullest extent permitted by applicable law, d11111 and its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the d11111 platform, including but not limited to:

• Loss of winnings, profits, or anticipated savings.
• Loss of data or goodwill.
• Interruptions to or unavailability of the platform due to scheduled maintenance, technical failures, or events outside d11111's reasonable control (including but not limited to internet service disruptions, power outages, or force majeure events).
• Errors or inaccuracies in platform content, odds displays, or game information.
• Unauthorised access to your account where you have failed to maintain the security of your credentials.

d11111 makes no warranty, express or implied, that the platform will be available at all times, free from errors, or that defects will be corrected. The platform is provided on an "as is" basis. d11111's total aggregate liability to any player in connection with any single incident or series of related incidents shall not exceed the amount deposited by the player in the 30 days immediately preceding the incident giving rise to the claim.

11 Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which d11111 holds its international gambling licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through direct negotiation between the player and d11111 shall be referred to binding arbitration in accordance with the rules of a recognised international arbitration body.

11.1 Dispute Resolution Process

If you have a complaint or dispute regarding any aspect of your d11111 account or a transaction, please follow these steps:

1. Step 1 — Contact Support: Submit your complaint to d11111 customer support via live chat or by email to [email protected]. Please provide your account username, a clear description of the issue, and any supporting documentation.
2. Step 2 — Formal Review: If your complaint is not resolved to your satisfaction via the initial support contact, you may escalate it to a formal complaint in writing. d11111 will acknowledge formal complaints within 5 business days and provide a final resolution within 28 days.
3. Step 3 — Arbitration: If the formal review process does not produce a satisfactory outcome, the dispute may be referred to arbitration as set out above.

d11111 aims to resolve all player complaints fairly and promptly. We value the trust our Bangladesh player community places in us and treat every complaint as an opportunity to improve our service.

12 Amendments to These Terms

d11111 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — for example, changes to bonus terms, deposit limits, or eligibility criteria — d11111 will provide registered players with at least 7 days' advance notice via their registered email address or via an on-platform notification.

Non-material changes (such as corrections of typographical errors, clarifications that do not affect player rights, or updates to contact information) may be made without advance notice. The "Last Updated" date at the top of this document reflects the most recent revision.

Your continued use of the d11111 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must close your account before the revised Terms take effect. You may close your account at any time by contacting our 24/7 live chat support team.

It is your responsibility to check this page periodically for updates. d11111 recommends bookmarking this page and reviewing it whenever you receive a notification of changes to the Terms.